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Terms of Services


1. Service Provision

Virtualine ("Company") will provide hosting services to the customer ("Customer") subject to the terms and conditions set forth in this Agreement.

2. Customer Responsibilities

The Customer agrees to use the hosting services solely for lawful purposes and in compliance with all applicable laws and regulations.

3. Prohibited Activities

The Customer agrees not to engage in any activity that violates this Agreement, including but not limited to:

  • Transmitting or disseminating unlawful, harmful, or objectionable content.
  • Engaging in unauthorized access or attempting to interfere with the integrity or performance of the hosting services.
  • Using the hosting services for spamming, phishing, or any other activity that could disrupt or harm the Company's infrastructure or reputation.
  • Violating the intellectual property rights of others, including copyrights, trademarks, and patents.

4. Data Privacy and Security

The Company takes reasonable measures to protect the privacy and security of Customer data. However, the Customer acknowledges that no method of data transmission or storage can be guaranteed as completely secure.

5. Service Level Agreement (SLA)

The Company strives to provide reliable hosting services, but occasional disruptions or downtime may occur. The Customer may be eligible for service credits or refunds as outlined in the SLA, available on our website.

6. Billing and Payment

The Customer agrees to pay all fees and charges associated with the hosting services according to the pricing and payment terms specified by the Company. Non-payment or late payment may result in suspension or termination of services.

7. Termination

Either party may terminate this Agreement upon written notice. The Company may immediately suspend or terminate the hosting services if the Customer breaches this Agreement.

8. Limitation of Liability

The Customer agrees that the Company shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages, including loss of profits, data, or business opportunities.