Privacy Policy

Overview

virtualine.net (“Virtualine”, “we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website (https://virtualine.net) and services. By using our services, you agree to the terms outlined in this policy.

Personal Information We Collect

Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Place an order
• Contact us for support

This information includes your name, email address, phone number, billing information, and any other information you choose to provide. We do not request or require your ID card or any other form of identification for our services, nor do we perform Know Your Customer (KYC) procedures.

Information We Collect Automatically

We automatically collect certain information about your interaction with our services, including:

• IP address
• Browser type
• Operating system
• Referring URLs
• Pages visited on our site
• Date and time of access
• Clickstream data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your visit to our website, including:

• The type and version of your browser
• Your operating system
• The pages you visit and how you interact with them

Cookies help us enhance your browsing experience, understand how our website is being used, and provide personalized content and advertising. You can manage your cookie preferences through your browser settings.

Use of Personal Information

We use the personal information we collect to:

• Provide and improve our services
• Process payments and transactions
• Communicate with you about your account and our services
• Offer personalized content and advertisements
• Enhance the security of our website and services
• Comply with legal obligations

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. We regularly review our data retention practices to ensure compliance with applicable laws.

Data Security

We implement a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:

• Encryption of data during transmission and storage
• Firewalls and secure servers
• Regular security assessments and audits
• Access controls to limit access to your personal data to authorized personnel only

Despite our efforts, no security measures are completely impenetrable, and we cannot guarantee absolute security.

Sharing of Personal Information

With Your Consent

We may share your personal data with third parties when you have given us your explicit consent to do so.

For Legal Reasons

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

To Protect Our Rights

We may disclose your personal data to protect the rights, property, or safety of Virtualine, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.

With Service Providers

We may share your personal data with third-party service providers who assist us in providing our services, such as payment processors and customer service providers. These third parties are obligated to protect your personal information and use it only for the purposes specified by us.

Your Rights

Under applicable privacy laws, you have certain rights regarding your personal information, including:

• The right to access your personal information and receive a copy of it
• The right to correct or update your personal information
• The right to request deletion of your personal information, subject to certain exceptions
• The right to object to the processing of your personal information
• The right to withdraw your consent to our processing of your personal information

To exercise these rights, please contact us at [email protected]. We will respond to your request within 45 days.

International Data Transfers

As a global company, Virtualine may transfer your personal data to countries outside of your residence for processing. We ensure that such transfers comply with applicable data protection laws, including:

• Standard Contractual Clauses: We use standard contractual clauses approved by relevant authorities to ensure the protection of your personal data.
• Adequacy Decisions: We transfer personal data to countries deemed to provide an adequate level of data protection by relevant authorities.

Privacy Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the new terms.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:

Email: [email protected]

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.